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The definition of ISO 9001 is an international standard that defines the specifications for a quality management system (QMS). The standard is used by organizations to demonstrate their capacity to consistently deliver goods and services that satisfy client and legal requirements. The only standard in the ISO 9000 series to which businesses can be certified, it is also the most widely used standard.

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ISO 9001 applies to any organization, regardless of size or sector.  The ISO 9001 requirements for quality management systems have been implemented by more than one million enterprises from more than 160 countries. Based on the plan-do-check-act methodology, ISO 9001 provides a process-oriented approach to describing and analyzing the organizational structure, roles, and processes necessary to implement successful quality management.

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Manufacturers will be better prepared to train staff members throughout the organization when adopting new quality management systems (QMS) to match ISO 9001 regulations. Additionally, you will be able to use your expanded vocabulary to construct essential ISO 9001 documents that are frequently needed by organizations to obtain certification.

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Benefits of implementing Quality Management System for organization:

1. Provide products and services that consistently meet customer's needs (consistency)

2. Implement processes and procedures which are based on a quality focus (efficiency)

3. ISO 9001 can help organization to access international trade (international national

    recognition)

4. Ensure you have a feedback system in place which will help you to understand your

    customer's needs, identify areas for improvement and reduce wasted resources

    (record keeping) 

5. Win more contracts and tenders whilst streamlining your processes and identifying

    opportunities for cost saving (increasing revenue)